I am officially frustrated!!!

So, I fully understand that I could not function in this world without my cell phone since I am never really at home and I am always driving around on some highway or another, but that does not mean that I have to like it. I just got off the phone with Sprint, my cell phone provider, and all I wanted to do was change my address. Instead the guy changed my address and then told me that I could change my plan for no extra charge to have my unlimited minutes start at 8pm instead of 9pm (when they currently start). Of course, I think this is a great idea so I say cool. He then sends me to an automated system that tells me I have to start a new year contract if i want this deal, so I hang up. I do not want to start a new contract and the guy never told me i would have to. Grrrr. So, i call back to make sure the new contract did not go into effect and the lady tells me it did. I tell her that I do not want her stinkin' 8:00pm deal, i just want it back to normal because I am not sure I am staying with Sprint when my contract is up. I told her that the other guy never told me it would start a new contract, so she puts me on hold for about a half hour (oh my god) and then tells me it is finally back to normal. I ask her if there is any way i can go back to the 8:00pm deal I had before i upgraded my contract and she said if I had told her that earlier, yes, but not now. What the hell does that mean?!!! Anyway, my contract with Sprint is up in Januray and I can't wait. Well, i do have a personal attachment to my cell phone. I cant remember a time in the last several years it hasnt been right by my side, so I guess a half hour of dealing with stupid people is not so bad. Anyway, i am off to get my oil changed. Have a great day.